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CRM Implementation

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Customer relationship management (CRM) often refers to a software-based approach to handling customer relationships. But the better CRM initiatives are not limited to software installation, without providing the context, support and understanding for professionals to learn, and take full advantage of the information systems. It’s not just about the technology side of managing customers … at Tata Technologies, we know that it’s just as much about the people side of things.

That’s why our CRM implementation service offerings help our clients build optimized, cost-effective solution blueprints and implementation roadmaps. But it’s also why we take the time to build the relationships that will facilitate easy adoption of "quick-start" or “plan and deploy” implementation strategies that help the people side of the business realize the full value of the processes inherent in CRM applications
CRM at a Glance 
  • Business analysis
  • Core design and development
  • Customization
  • Systems interfaces Siebel analytics
  • Data warehousing
  • Dashboards
  • Quality management
  • Asset management
  • 24/7 support
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